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Article ID: 37 Created on: 19/11/2009 7:50 pm Modified on: 19/11/2009 7:50 pm
How
do I move my sites from my old host to you?
If your old host is using cPanel you are in luck! If they aren't, the only way to move your
site is by uploading and downloading it all manually using a tool such as FTP .
Steps to backup and move your site
1. First login to your cpanel and click
"backup" (make sure you are using x skin)
2. Once in backup click "download a home directory
backup" This will backup all your email accounts, files, and a few other
things. It will not backup your MySQL databases.
3. If you have any MySQL databases you will download
them now.
4. If you have any Aliases/Filter Backups download them.
5. Congratsulations, you have backed up your entire
site, and it's now time to restore it.
6. Login to your cpanel with us click "backup"
7. Under "Restore a Home Backup," click
"Browse" and find the home backup you have you have already
downloaded, and click upload.
8. Do the same for your MySQL databases.
9. Do the same for your Aliases/Filters.
10. You are done with everything your site has been
restored, now repeat this process for any more sites you wish to backup.
Getting your database to work after restoring it
After you have restored your database, you will get an
error when trying to view it's page.
Example Error:
Warning: mysql_connect(): Access denied for user:
'bakerpe_osc1@localhost' (Using password: YES) in
/home/bakerpe/public_html/catalog/includes/functions/database.php on line 19
Unable to connect to database server!
What this means is that your database now exists in
cPanel, but it has no username and password assigned to it. To assign a
username and password login to your cPanel and click "MySQL
Databases" Scroll down till you see the below.
Your username will look something like this
yourusername_databasename@localhost The red part
would be your username. The username in our example error above is
"osc1"
You will need to find out your databases password. To do
so look at the error your page gave you and take note of the path.
Path from our example error:
/home/bakerpe/public_html/catalog/includes/functions/database.php
You will now login to your sites FTP and go through the
folders until you find the file listed in your error path.
You will now download the file to your computer. Once
it\'s downloaded open it up and browse until you find your database password.
Example of what to look for: DB_SERVER_PASSWORD\', \'nvGHdCC0dCMz\');
nvGHdCC0dCMz would be our database password. We will now
fill that password in for our database password, and and then press "add
user"
The user has now been added, but it has not been
assigned to a database.
Match up the user with the database it belongs to and
then just click "add user to database"
You are done! If it doesn't work, you messed up
somewhere in these directions and might have to try again. Contact Technical
Support for more information.
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